Privacy Policy
Drsest (hereinafter referred to as "Drsest" or "we") provides this Privacy Policy to inform you of our policies and procedures regarding the collection, use, and disclosure of personal information received from users of www.drsest.com (hereinafter referred to as "this website"). This Privacy Policy applies only to information you provide to us through this website. This Privacy Policy may be updated from time to time. We will notify you of any significant changes by posting the new Privacy Policy on this website. We recommend that you review this policy periodically for any changes.
In this policy, "use" and "processing" of information include the use of cookies on computers, statistical or other analysis of information, and the use or processing of information in any way, including but not limited to the collection, storage, evaluation, modification, deletion, use, combination, disclosure, and transmission of information within our company or between our affiliates in Hong Kong or overseas.
Information Collection and Use
Our primary objective in collecting information is to provide and improve our website, services, features, and content, manage your use of the website, and enable users to enjoy and easily navigate the website (collectively, the "Services").
Personally Identifiable Information
When you register through this website, join our mailing list, or shop through this website, we will ask you to provide personally identifiable information. This refers to information that can be used to contact or identify you (“Personal Information”). Personal Information includes, but is not limited to, your name, phone number, email address, and mailing address. If you choose to shop through this website, our third-party payment processing service providers may also collect your billing information, such as your credit card number or billing address. We primarily use the Personal Information you provide to provide services, process your transactions, and handle your inquiries. To access more features of this website, you may need to create an account to use this service (“Account”). You can create an account directly through this website or by logging into your accounts on certain third-party social networking sites (“SNS”) (including, but not limited to, Facebook and Twitter) through our services. If you decide to create an account by logging into a social networking service (SNS) through our services, we will obtain the Personal Information you have provided to that SNS (such as your “real” name, profile picture, email address, and other information you have disclosed through that SNS) from your account on that SNS and use this information to create your account. The information we obtain may depend on your privacy settings on the SNS. After creating an account, you will become a “Member” of this service. We may also receive Personal Information from other third parties and other sources and combine the Personal Information received from these sources with the Personal Information we receive from you.
We also collect other information you provide when registering an account and using the services (such as, but not limited to, your postal code (alone) and personal preferences) (“Non-identifiable information”).
We primarily use your personal information (and in some cases, in combination with your non-identifiable information) to provide services, complete your transactions, and process your inquiries.
Some non-identifiable information is considered part of your personal information if it is combined with other identifiers (e.g., combining your postal code with your street address) to identify you. However, if this information is used alone or only in combination with other non-identifiable information, it is considered non-identifiable information. We may combine your personal information with non-identifiable information and aggregate it with information collected from other Drsest users (as defined below) to provide you with a better experience, improve service quality and value, and analyze and understand how users use our website and services. We may also use the aggregated information without aggregation to personalize services for you, such as delivering products to you based on your preferences or restrictions.
We may also use your personal information (such as your email address or mailing address) to contact you, send you marketing materials and other information that may be of interest to you (some of which may be sent by third-party service providers). If you decide at any time that you no longer wish to receive such information, please follow the unsubscribe instructions provided in any of the messages; or, if you do not wish us to share your personal information with these third-party service providers, please send an email to aura@drsest.com with the subject “Privacy”. (See “Changing or Deleting Your Information” below.)
When you visit this website, whether you are a Drsest member or a non-registered user browsing (collectively, “Drsest Users”), our servers automatically record information sent by your browser each time you visit the website (“Log Data”). This Log Data may include your computer’s Internet Protocol (“IP”) address, browser type, web pages you visited before visiting this website, the pages on this website you visited, the time spent on those pages, the information you searched on this website, the time and date of your visit, and other statistical information. We use this information to monitor and analyze website and service usage, conduct technical management of the website, improve website functionality and user-friendliness, and better meet the needs of our visitors. We also use this information to verify that website visitors meet the criteria required to process their requests.
Cookies and Pixel Tags
Like many websites, we use cookies to collect information. A cookie is a small data file that we transfer to your computer's hard drive to record information. We use cookies for two purposes. First, we use persistent cookies to store your login information so you can log in to the website again the next time you log in. Second, we use session ID cookies to enable certain features of the website, better understand how you interact with the website, and monitor overall Drsest user usage and web traffic routing on the website. Unlike persistent cookies, session cookies are deleted from your computer when you log out of the website and services and close your browser. You can instruct your browser to stop accepting cookies or to prompt you before accepting cookies from the websites you visit by changing your browser settings. However, if you do not accept cookies, you may not be able to use all parts of the website or all the features of the services.
We may also use pixel tags, web beacons, transparent GIFs, or similar technologies (collectively, "pixel tags") to collect user usage, demographic information, and geolocation data. A pixel tag is an electronic image, typically a single pixel, that is usually invisible to the user and may be associated with cookies on the user's hard drive. Pixel tags allow us to count the number of users who have visited specific pages on a website, provide brand services, and help us evaluate the effectiveness of promotional or advertising campaigns. Websites use cookies to track items you add to your shopping cart, including when you abandon it; this information is used to determine when to send a shopping cart reminder via SMS.
SMS
You can choose to receive SMS messages from us. By choosing to receive SMS messages, you expressly agree to receive marketing or promotional SMS messages we send periodically, which may include shopping cart reminders. The frequency of these messages varies. This service is optional and not required to purchase any goods. For service support or assistance, please email aura@drsest.com.
These messages may use information automatically collected based on your actions on our website and may include messages such as shopping cart abandonment reminders. If you voluntarily choose to receive SMS notifications sent directly to your mobile phone, we will receive and store the information you provide—data obtained from you may include your phone number, carrier name, or the time/date/content of the SMS message.
Phishing
Identity theft and criminal activities currently known as "phishing" are a serious concern for Drsest. Protecting your information and preventing identity theft is our top priority. We will never request your credit card information, login information, or ID number through insecure or unsolicited email or telephone communications.
Information Sharing and Disclosure
Promotional Partners Drsest may from time to time share and exchange your name and mailing address in order to send you marketing information about products and services that may be of interest to you. If you do not wish to receive emails from these suppliers, please send an email to aura@drsest.com with the subject line "Privacy".
Drsest Third-Party Social Media Drsest maintains publicly accessible social media content, including Tumblr, Twitter, and other third-party websites and applications ("Third-Party Social Media"). Please note that any information you provide on Third-Party Social Media, including but not limited to media and/or comments, may be read, collected, and used by other users accessing that Third-Party Social Media. Furthermore, if you choose to comment on any Third-Party Social Media post, the content of that comment will be publicly visible through that Third-Party Social Media, and any other information you choose to publicly provide (including your name, email address, and/or website URL) may also be publicly visible through that Third-Party Social Media. The above does not include optional data and consent from the SMS initiator; such information will not be shared with any third party.
Social Networking Services (SNS) allow you to share information from your account with certain social networking services (such as Twitter and Facebook). Unless you expressly authorize it, Drsest will not share your account information, which may contain your personal information, with such social networking services.
Aggregated and Non-Identified Information: We may share aggregated information that does not contain personal information, and we may disclose non-identified information and log data to third parties for industry analysis, demographic analysis, and targeted advertising for other products and services. Any aggregated information shared in these circumstances does not contain your personal information.
Service Providers: We may engage third-party companies and individuals to assist us in providing services, to provide services on our behalf, to perform services related to the website (such as, but not limited to, maintenance services, database management, payment processing, website analytics, and website functionality improvements), or to assist us in analyzing how users use our websites and services. These third parties may only access your personal information when performing these tasks on our behalf and are obligated not to disclose your personal information or use it for any other purpose.
Law and Enforcement Compliance: Drsest cooperates with government and law enforcement officials and private entities to enforce and comply with the law. We will, in our sole discretion, disclose any of your information to government or law enforcement officials or private entities as we deem necessary or appropriate, to respond to claims and legal proceedings (including, but not limited to, subpoenas), to protect the property and rights of Drsest or third parties, to protect the safety of the public or any person, or to prevent or stop any conduct that we believe may constitute or exists to be illegal, unethical, or legally prosecutable.
Business Transfer: Drsest may sell, transfer, or otherwise share some or all of its assets, including your personal information, in the event of a merger, acquisition, reorganization, sale of assets, or bankruptcy.
Marketing Partners: For marketing and other business purposes, we may share your personal information with third-party marketing partners to create audiences similar to potential users of our services. This allows us to target advertisements to potential users similar to our existing service users. For this purpose, we will provide these partners with your name, physical address, email address, and transaction data. Please note that these partners may retain and use your personal information for their own business purposes. To opt out of this information sharing, please contact us at aura@drsest.com.
When you visit or log in to our website, our online data partners or suppliers may use cookies and similar technologies to associate these activities with other personal information they or others have about you, including your email address or home address. We (or on behalf of our service providers) may then send messages and marketing content to those email addresses or home addresses.
Changing or Deleting Your Information
All members can edit, view, update, correct, or delete personal information in their registration profile by contacting us or through the "My Account" section of the website. If you completely delete all such information, your account may be deactivated. If you wish for us to delete your account from our system, please send an email to aura@drsest.com with the subject "Privacy" and request that we delete your personal information from our database. We will make commercially reasonable efforts to fulfill your request. We may retain archived copies of your records as required by law or for legitimate business purposes.
Security
Drsest takes the security of your information very seriously, but no method of internet transmission or electronic storage is absolutely secure. When you enter sensitive information (such as credit card numbers) into our registration or order forms, we encrypt that information using Secure Sockets Layer (SSL) technology. In some cases, we also encrypt sensitive information stored in our systems.
For any breach of the security, confidentiality, or integrity of your unencrypted electronically stored “Personal Data,” we will disclose it to you as soon as legally required, via email or in a prominent position on this website, without undue delay, provided that: (i) it is a legitimate need of law enforcement; or (ii) any measures necessary to determine the scope of the breach and restore the reasonable integrity of the data system.
International Transfers
Your information may be transferred to and maintained on computers outside your state, province, country, or other jurisdiction. Privacy laws in these jurisdictions may be less stringent than those in your jurisdiction. If you are located outside Hong Kong and choose to provide us with information, Drsest will transfer your personal information to and process it outside Hong Kong. By agreeing to this Privacy Policy and submitting such information, you consent to that transfer.
Links to Other Websites
Our website contains links to other websites. If you click on banner ads or other types of advertisements, or click on other third-party links to visit an advertiser's website, you will be redirected to that third-party's website. Our provision of website links or display of banner ads or other types of advertisements does not imply our endorsement, authorization, or any affiliation with that third party, nor does it imply our endorsement of their privacy or information security policies or practices. We have no control over third-party websites. These other websites may place their own cookies or other files on your computer, collect data, or request personal information from you. Other websites may follow different rules regarding the use or disclosure of personal information you submit to them. We recommend that you read the privacy policies or statements of the other websites you visit.
Our Policy Regarding Children
This website is not intended for individuals under the age of 18. We do not knowingly collect personally identifiable information from children under the age of 18. If a parent or guardian discovers that their child has provided us with personal information without their consent, please email aura@drsest.com with the subject line "Privacy". If we discover that a child under the age of 18 has provided us with personal information, we will remove that information from our files.
Contact Us
If you have any questions about this Privacy Policy, please email aura@drsest.com with the subject line "Privacy".